No refunds or returns are allowed.
We will replace items if they get lost in the mail or arrive defective or damaged. If you need to exchange it for the same item, send clear photos or videos of the defect to erika@skyeflutemusic.com within 30 days of purchase and a replacement will be sent to you. You do not need to return your defective item.
Refunds for services like flute lessons are subject to the teacher’s studio policies and approval.
If you have any issues with your order or for any other questions, contact us at erika@skyeflutemusic.com.